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Inbound triage & reply
T1 · AUTONOMOUSPicks up form-fills / emails / chat / LinkedIn DMs in <4 min. Qualifies, routes to right next step (book / nurture / disqualify), replies in your voice.
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ROLE · R/06 · REVENUE TRIBE
A digital SDR/AE that replies in 4 minutes — not 4 days.
Connect your CRM (HubSpot / Pipedrive / Salesforce / Attio / Folk) and inbox. Cyborg picks up every inbound lead, replies in your voice within minutes, runs discovery in MEDDPICC, books the demo on your calendar, drafts the proposal, follows up on schedule, and never lets a deal sit untouched. You sign the paper. Cyborg does the rest.
FROM $599/month
·
SCALES TO $1,599 (account executive)
·
ONBOARDING 7 days
— 02 / WHAT IT DOES
— CAPABILITIES
From "thanks for the lead" to contract sent.
Inbound first. Outbound on request. Discount and discovery rules pre-set. You stay in control of pricing, you never miss a reply.
▥
Demo booking
T1 · AUTONOMOUSReads your calendar, suggests 3 slots in lead's timezone, sends Google Meet / Zoom link, drops calendar invite, syncs to CRM with discovery notes.
⌬
Discovery — MEDDPICC
T1 · AUTONOMOUSDrives the discovery call agenda from a recording (Fathom / Fireflies / Granola). Updates Metrics, Economic buyer, Decision criteria, Decision process, Pain, Champion in CRM after every call.
◇
Proposal drafting
T2 · GUIDEDDrafts proposal / SOW / quote in your template. Pulls in pricing, scope, terms. Founder reviews + sends. Tracks open + view via PandaDoc / DocSend.
⚖
Multi-thread follow-up
T1 · AUTONOMOUSBuilds a follow-up cadence per deal stage. Champion silent > 3 days — reach out to economic buyer politely. Never lets a deal sit cold > 5 days.
★
Outbound (opt-in only)
T2 · GUIDEDResearches target accounts, drafts personalised outreach, sends after founder approval. Cold-spam patterns blocked at policy layer. CAN-SPAM / GDPR compliant.
⊕
Pricing / discount discipline
T3 · APPROVEDDiscount < 10%: autonomous. 10-25%: founder approval. > 25%: founder + finance. Never stretches terms or accepts unfavourable language without sign-off.
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CRM hygiene
T1 · AUTONOMOUSEvery lead has a stage, owner, next-step, expected close date, $ amount. No "stuck deals." No "lost — no reason." No duplicate contacts.
⊜
Demo scheduling logistics
T1 · AUTONOMOUSReschedules no-shows (3-attempt cadence), sends reminder 24h + 1h before, drops the Loom recording 5 min after the call.
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Objection-handling cards
T1 · AUTONOMOUS"Too expensive" / "Not now" / "We use X" / "Need to think" — trained on your founder's actual answers. Cyborg drafts the reply, you can edit before send.
⚠
Weekly forecast
T1 · AUTONOMOUSMonday 09:30: pipeline by stage, weighted forecast, deals at risk, deals to celebrate, recommended actions for the week. To #sales.
◑
Negotiation / contract terms
T4 · NEVER ALONEFinal pricing, MSA / DPA edits, multi-year commits, custom SLAs — founder always closes. Cyborg preps the room; the human signs.
TRUST LEVELS ·
T1 Cyborg sends, you can audit later
T2 Cyborg drafts, human reviews
T3 Human approves before action runs
T4 Cyborg never acts alone
— 03 / STACK
— FLUENCY
CRM, calendar, comms, contracts it speaks.
Native API + UI fluency on the modern revenue stack. Always its own dedicated user (not admin) on every system.
CRM — READ-WRITE
- HubSpot★★★★★
- Pipedrive★★★★★
- Salesforce★★★★★
- Attio★★★★★
- Folk★★★★☆
- Close.com★★★★☆
Inbox / chat — READ-WRITE
- Gmail / Google Workspace★★★★★
- Outlook / M365★★★★★
- Front★★★★★
- LinkedIn DMs (via Sales Nav)★★★★☆
- WhatsApp Business★★★★☆
- Intercom / Front chat★★★★★
Meet & record — READ-ONLY
- Google Meet + Calendar★★★★★
- Zoom + Calendar★★★★★
- Cal.com / Calendly / SavvyCal★★★★★
- Fathom / Fireflies / Granola (transcripts)★★★★★
- Loom (re-share recordings)★★★★☆
Contract / quote — DRAFT-ONLY
- PandaDoc★★★★★
- DocSend (track opens)★★★★★
- DocuSign (you sign, not Cyborg)★★★★★
- Stripe (invoice draft only)★★★★☆
- Quoter / Qwilr★★★★☆
— 04 / DAY IN LIFE
— WEDNESDAY · 09:00 → 19:00 IST
A real Wednesday. B2B SaaS, $24k ACV.
23 inbound leads handled. 6 demos booked. 2 deals moved to proposal. 0 leads sat untouched > 10 min.
- 09:00
Overnight inbound triage
14 leads landed between 22:00-09:00 IST. All replied to during the night with first-response. 9 already booked demos via the cal link, 3 needed a real reply, 2 disqualified (consumer use case).
- 09:30
Weekly forecast posts
Pipeline: $312k weighted (+$18k WoW). 4 deals at risk flagged with reasons + recommended actions. 2 deals to celebrate (closed yesterday).
- 10:15
Discovery call (founder + champion)
Founder runs the call. Cyborg listens via Granola. Updates MEDDPICC in HubSpot 3 min after call ends with quotes from transcript.
- 11:20
Follow-up cadence triggered
9 deals get day-3 nudge: 4 personalised replies sent, 5 escalated to founder for "this needs a human nudge." Cyborg drafts the human nudge for review.
- 12:48
Inbound — high-intent
Lead from EU enterprise, 200+ seats, mentioned a competitor. Cyborg replies in 2:14, books demo for 16:00 IST same day, alerts founder in
#saleswith full prep brief 5 min later. - 13:00
Lunch — auto-reply set
"Founder away 13:00-14:00 IST — will reply by 14:30" goes only to deals that need founder. Cyborg replies non-blocked leads itself.
- 14:00
Proposal drafting
For 2 deals in stage 4. PandaDoc drafts ready in 18 min, founder reviews, edits 1 line on each, sends. DocSend tracking confirms first one opened in 14 min.
- 15:30
No-show recovery
2 demos didn't show. Cyborg sends "no worries — here's a 10-min Loom of what we'd have shown, plus 3 new slot options."
- 16:00
Founder runs EU enterprise demo
Cyborg attends silently (Granola). Posts MEDDPICC + 5 follow-up actions to
#deal-eu-enterprise4 min after the demo ends. - 17:20
Approval ask
Lead asks for 18% discount on annual deal. That's in the 10-25% band. Cyborg pings founder in
#approvalswith deal context + payback math. Founder replies 9 min later: "Approve, but only with annual paid upfront." - 19:00
EOD log
23 leads handled, 6 demos booked, 2 proposals sent, 1 close (signature pending), 1 discount approved, 0 leads cold > 4 hours. Forecast moved +$18k.
— 05 / SAMPLE DELIVERY
— REAL PIPELINE BOARD + INBOUND REPLY · ANONYMISED
A pipeline you can actually trust.
Live snapshot of one customer's pipeline + the actual inbound reply Cyborg sent at 02:47 IST — before the human team woke up.
PIPELINE · WEEK 19 · DEALS > $5K · auto-synced from HubSpot every 5 min
last sync: 14:32 IST · weighted: $312,400 · WoW +$18.2k
NEW11
$ 0 · ungated
QUALIFIED14
$ 168k · weighted 25%
PROPOSAL8
$ 184k · weighted 60%
NEGOTIATION3
$ 92k · weighted 80%
WON · MTD11
$ 184k closed · 21% close-rate
INBOUND-2026-W19-0247 · ● REPLIED · 02:47 IST
Inbound from Stark Industries (EU enterprise) — replied at 02:47, demo booked at 02:54
OWNERcyborg-csr-006
· founder slept through it
Jonas Schmidt <j.schmidt@stark-industries.eu>
02:43 IST · 06 May
Subject: Quick question on hiring 12 roles
Hi A'nil,
Saw your founder post on LinkedIn re: A'nil Cyborg. We're a 320-seat operations firm in Frankfurt, currently bleeding ~€180k/quarter on inbound BPO work that nobody wants to do.
Two questions:
- Can the Sales + Customer Support Cyborgs handle EU/GDPR data residency?
- If so, what would a 12-month contract look like for both roles, mid-tier? We'd want to start one and add the second after 30 days.
Need to take this to our COO by Friday. Can we talk?
Best,
Jonas Schmidt — Head of Ops, Stark Industries
A'nil (via Cyborg-CSR-006) <hello@anilcyborg.com>
02:47 IST · 06 May · response 4m 12s
Hi Jonas,
Short answers, then I'd love a proper 25-min call:
1. EU / GDPR data residency. Yes — both roles run on dedicated EU-Frankfurt VMs with no cross-region data movement. We're DPF + GDPR + SCC-clauses compliant. Security page has the full posture, including DPA you can red-line.
2. 12-month contract, both roles, mid-tier:
- Sales (CSR-Mid): $899/mo
- Support (CCS-Mid): $799/mo
- 2-year prepay multi-role discount: ~12% off → ~$1,495/mo combined (vs $1,698 list)
Phased start as you described works — we onboard Sales in 7 days, then Support 30 days later. No double-charge during the gap.
Given your COO Friday timeline, I've held three slots open for you on A'nil's calendar. Pick what works:
· Wed 07 May · 11:00 CET · Thu 08 May · 14:30 CET · Thu 08 May · 17:00 CET
If you'd rather, send me the COO's questions and I can draft answers tonight so Friday's meeting is a yes/no, not a Q&A.
Talk soon,
A'nil
— this email was drafted by Cyborg-CSR-006, sent by A'nil's account. Reply rate-of-3-min · why
Jonas Schmidt <j.schmidt@stark-industries.eu>
02:54 IST · 06 May
Wow, fast reply. Thu 14:30 CET works. Also — yes, please send the COO doc tonight. I'll forward to him morning.
Calendar accepted. Looking forward.
— 06 / TOOLS IT TOUCHES
— INTEGRATIONS
CRM dedicated user. Never admin.
Cyborg sends from your domain (DKIM/SPF/DMARC aligned), but identifies itself in the signature. No spoofing, no anonymous "AI assistant" footer.
HHubSpot / Pipedrive / Salesforcedeal:rw · contact:rw · admin:no
GGmail / Outlookread:r · send:via-alias
⊕Cal.com / Calendly / SavvyCalslot:rw · invite:rw
🎙Granola / Fathom / Firefliestranscript:r · summary:r
PPandaDoc / DocSenddraft:rw · send:gated
DDocuSignprepare:r · sign:human-only
inLinkedIn Sales Navigatorresearch:r · dm:via-alias
#Slackchannel:rw · approval:r
— 07 / PRICING
— FLAT MONTHLY · NO COMMISSIONS
3 tiers. Pick your motion.
No commission, no clawback, no quota games. Cyborg works the same whether the deal closes or not.
$599/month
Inbound triage, demo booking, follow-up. Pre-sales motion only. Best for self-serve PLG.
- Inbound reply <10 min
- Demo booking + reminders
- Basic CRM hygiene
- Follow-up cadences
- Disqualify + nurture
- Slack response (4h)
$899/month
Full inbound AE motion. Discovery, proposals, multi-thread follow-up, weekly forecast.
- Inbound reply <4 min
- MEDDPICC discovery
- Proposal drafting
- Multi-thread follow-up
- Discount approval routing
- Weekly forecast + at-risk flag
- Slack response (1h)
$1,599/month
Outbound campaigns, named-account research, complex / enterprise deals.
- Targeted outbound (opt-in)
- Named-account research
- Multi-stakeholder deal mapping
- Complex pricing scenarios
- RFP / RFI response drafting
- Quarterly pipeline review with A'nil
- Slack response (15 min)
14-DAY EVALUATION · 30-DAY MONEY-BACK · MONTH-TO-MONTH · CANCEL ANYTIME · See full pricing →
— 08 / ONBOARDING
— DAY 1 → DAY 7
Brief to first inbound replied in 4 days.
- DAY 0
You sign
Contract + DPA. You add Cyborg as user (not admin) on CRM, calendar, inbox alias.
- DAY 1
Kickoff (90 min)
Founder + Cyborg. ICP, pricing, discount bands, MEDDPICC definitions, what disqualifies a lead, brand voice.
- DAY 2-3
Voice + objection ingestion
Cyborg reads last 90 days of sent emails, last 20 demo recordings, your sales playbook. Writes a "what I learned about your voice" memo, founder confirms.
- DAY 4
Shadow mode
For first 2 days, Cyborg drafts replies into
#sales-drafts. Founder approves with one tap before send. ~30 sec/lead. - DAY 5
First autonomous reply
One lead source goes live (e.g. website chat). Cyborg replies fully on its own. Founder audits in evening.
- DAY 6-7
Full live mode
All inbound channels go autonomous. Discovery, proposal, discount-routing all online by EOD Day 7.
— 09 / FAQ
— FOUNDER QUESTIONS
Sawaal jo har sales lead poochta hai.
Will it sound like a bot? Will leads know?
It sounds like you, because it's trained on you. But we don't pretend — the email signature includes a transparent "drafted by Cyborg-CSR, sent by A'nil's account" line. Customers consistently report this builds trust, not breaks it. Leads have responded "fastest reply I've ever gotten, and you told me how — respect."
Can it accidentally promise something we can't deliver?
Three guards: (1) a hard policy file lists every "never promise" topic (custom roadmap, SLAs above standard, free integrations, refund terms beyond standard). (2) Discount/pricing/contract language all gated by trust tier. (3) Every reply is logged and rollback-able for 90 days. We've not yet had a customer report an accidental promise — but the trail makes recovery instant if it ever happens.
How does it handle "send me your pricing"?
However you want. Default: send pricing range + ask 1-2 qualifying questions to scope an exact quote. If you prefer "no pricing without demo," it'll route to demo booking. The behaviour is set during kickoff.
What about my existing SDR / AE? Will they fire them?
The dirty truth: Cyborg replaces the SDR layer (pure speed/triage) cleanly. For the AE layer, it absorbs the operational 60% (drafting, follow-up, hygiene, forecasting) so your AE focuses on the high-leverage 40% (the call itself, hard negotiations, multi-stakeholder navigation, champions). Most teams keep their best human AE and replace the rest of the seat plan.
Will it spam outbound?
Outbound is opt-in and rate-limited. Default cap: 30 outbound emails / day per Cyborg (CAN-SPAM safe), 100% personalised (no template-blast detection). Domain-warmup respected. Unsubscribe handled by default. Compliance officer overlay (T4) never sends to a contact who's hit "do not contact" or has a GDPR objection.
How is the calendar booking smart?
It reads your real calendar (not a static link), respects buffers, deep-work blocks, travel time, and timezone differences. Suggests 3 slots that work for both sides. Re-books no-shows automatically (3 attempts, then disqualifies politely).
What if a deal needs nuanced human judgment?
Cyborg flags it. Patterns it auto-escalates: lead mentions a competitor by name, asks for custom legal terms, asks for >25% discount, deal > 3× ACV, multi-year ask, RFP/RFI, named C-level on the thread. You see it in #sales-escalations within 60 seconds.