— INTEGRATION · OUTLOOK · INBOX + CALENDAR

Cyborgs handle inbox + calendar in Outlook.

Read assigned folders, draft replies, schedule meetings, manage RSVPs. Default posture is draft-only for outbound; you upgrade to auto-send per category as trust builds.

Default trust posture

All outbound emails start as drafts in your Drafts folder. You upgrade specific categories (e.g., “customer support replies”) to auto-send after demonstrating reliability.

— 02 / CAPABILITIES

— WHAT THE CYBORG CAN DO IN OUTLOOK

Capabilities · scoped, audited.

CAP · INBOX

Read specific folders

Folder-scoped read access. Default: shared mailboxes only (e.g., support@). Personal inboxes opt-in.

  • Shared mailboxes
  • Folder-scoped reads
  • Search by sender / subject
  • Attachment download (with filtering)
CAP · DRAFT

Draft replies + new messages

Drafts go to your Drafts folder for human review and send. Pre-fills To/Cc/Bcc/Subject/Body with citations.

  • Reply with context
  • New email composition
  • Cite source threads
  • Tone-match to your brand voice
CAP · SEND

Auto-send for graduated categories

Once a category is graduated to T1, the Cyborg sends without prior approval. Each send is logged + auditable.

  • Per-category trust level
  • Auto-send T1 only
  • Always logged in audit trail
  • Recipient-side “[cyborg]” tag
CAP · CALENDAR

Schedule + RSVP + summarise

Books meetings on your calendar respecting working hours, free/busy, and meeting preferences.

  • Find slots across attendees
  • RSVP responses
  • Recurring meeting management
  • Out-of-office handling

03OAuth scopes.

  • Mail.ReadBasic.Shared · read shared mailboxes you authorise.
  • Mail.ReadWrite · read/write own mail (the Cyborg’s own service mailbox).
  • Mail.Send.Shared · send on behalf of shared mailboxes (only after T1 graduation).
  • Calendars.ReadWrite · manage calendars you grant access to.
  • MailboxSettings.Read · read your working hours, OOF status, time-zone.

04Setup · 3 minutes.

  • Step 01 · Connect M365 in dashboard.
  • Step 02 · Pick the shared mailboxes the Cyborg should monitor.
  • Step 03 · Set draft-only mode for outbound (default). Graduate categories later.
  • Step 04 · Cyborg starts handling inbox within 60 seconds.

05FAQ.

Can the Cyborg read my personal inbox?+

Only if you explicitly opt in. Default scope is shared mailboxes (support@, sales@, billing@). Personal inboxes are opt-in per user.

What about Outlook.com (consumer)?+

Supported on Business and Enterprise plans only. Consumer Outlook.com mailboxes are not in scope for OAuth access at the same level.

Does the Cyborg respect retention policies?+

Yes — Microsoft Purview retention labels and DLP policies are honoured. The Cyborg cannot exfiltrate data classified as restricted.